����SM

_{Date: Dec. 16, 2015}

Purpose: To support an environment that respects and protects the privacy and personal information of OC Library users and all OC students, faculty, and staff members.

Applicable to: OC Library users, OC Library staff

Related agreements and legislation

Related policies
Interlibrary Loan Records Management
����SM E.2.3 Protection of Privacy
����SM E.5.1 Use of Information Technology Resources

Related procedures
Public Services: Confidentiality and Privacy

Statement on User Privacy

OC Library values the protection of Library users’ privacy and recognizes the importance of appropriately managing the personal information of students, employees and members of the public.

OC Library users’ personal information will be collected, retained, used, and disposed of according to applicable legislation and College policy.

_{Development responsibility: Director of Library Services
Approval responsibility: Library Management Committee
Version history: LMC approval Dec. 16, 2015}

_{Date: November 30, 2016}

Purpose: To allow access to the ����SM (OC) Library collection. This policy states the borrowing expectations of both the Library and users (students, faculty and staff, and community members) to ensure this collection access.

Applicable to: students, faculty and staff, and community members.

Related agreements

Related policy
OC Library Interlibrary loan
OC Library Conduct
OC Library Confidentiality & Privacy
����SM E.5.1 Use of Information Technology Resources
����SM D.2.1 Student Non-Academic Conduct

Related procedure
Loan Periods, Fines & Fees
Borrowing

Policy statement

OC Library borrowing privileges are available to all current ����SM students, faculty/staff, as well as community members. Borrower type definitions are available under the borrower types section of the website. 

Borrowing privileges and loan periods vary according to the type of borrower. Loan periods are available under borrowing on the library website. 

Under special circumstances the Director of Library Services may grant borrowing privileges and Library membership to individuals and/or groups who do not otherwise meet the criteria for Library service.

Borrowers agree to familiarize themselves with and abide by these rules.

Borrowers are responsible for the care of borrowed material and return of the borrowed material to OC Library according to the due date.

• OC Library retains the right to recall borrowed material.
• OC Library retains the right to apply rental fees for specified material types.
• OC Library retains the right to charge any fees for loss or damage of borrowed materials.
• OC Library retains the right to deny borrowing privileges for outstanding fines or fees or failure to comply with either OC policies or the law.  
• OC Library retains the right to forward delinquent accounts to a collections agency through the Financial Services Department. 

Borrowers will be charged fines for overdue items, according to the ����SM Library’s Loan Periods, Fines & Fees

Borrowers have the right to appeal OC Library decisions.

_{Development responsibility: Public Services librarians
Approval responsibility: Library Management Committee
LMC approval November 30, 2016}

_{Date: December 4, 2015}

Purpose: To support an environment that is respectful of all OC Library users and staff members, the Library collection, and Library space. This policy outlines the expected and appropriate conduct of OC Library users.

Applicable to: OC Library users, OC Library employees

Related policies
����SM D.2.1 Student Non-Academic Conduct
����SM E.2.1 Discrimination, Bullying and Harassment Policy
����SM E.2.2 Violent and Threatening Behaviour
����SM E.2.5 Code of Ethical Practices Policy (for Employees)
����SM E.5.1 Use of Information Technology Resources
OC Library Borrowing Policy
OC Library Food and Drink Policy

Related procedures
Public Services: Conduct
Public Services: Unattended personal belongings
Public Services: Unattended workstations
Public Services: Library study rooms

Policy statement

OC Library users are expected to comply with all appropriate OC policies.

OC Library users are expected to comply with all appropriate legislation and licensing agreements
Appropriate and expected behaviour of OC Library users includes:

• respecting and using the Library's physical and electronic collections responsibly
• respecting and using the Library's physical space, equipment, and furniture responsibly
• respecting and showing consideration to other OC Library users and OC Library employees
• using only authorized areas of the Library according to the rules and procedures established by OC Library not leaving personal belongings unattended
• not leaving logged-in workstations unattended
• recognizing that OC Library is not responsible for the security or care of Library users’ personal belongings

OC Library users who do not comply with this policy or others may be asked to leave the Library and/or may face action, fees, fines, or other disciplinary action as laid out by legislation or any OC Library or ����SM policy.

_{Development responsibility: Public Services Librarians
Approval responsibility: Library Management Committee
Version history: Draft Aug. 27, 2014, LMC approval Aug. 27, 2014}

����SM Library has a food and drink policy to ensure a comfortable and welcoming environment for all library users while protecting library material and equipment.  The policy applies in all OC Campus Libraries.

Snack food and drinks in covered containers may be consumed in study carrels, study rooms, 3rd floor (Kelowna), and in Penticton, Salmon Arm and Vernon soft seating areas. Food and drink are not allowed near computer workstations, other Library equipment or in the Special Collections room (Kelowna).   

Permitted

• Drinks that are in spill-proof containers or have secured lids 
• Sandwiches and snack foods that do not disturb others

Restricted

• Open drink containers
• Foods that may disturb others (hot, messy, strong-smelling or noisy foods, or foods known to cause severe allergic reactions)

Please dispose of waste in the recycling and waste containers provided.

Library staff members reserve the right to determine which food and drink items are acceptable within the Library.

PLEASE NOTE: Library staff will respond to complaints from other Library users regarding disruptive food consumption. 

_{Date: June 24, 2015}

Purpose: To provide guidelines surrounding the use of ����SM's Information Commons and Library computers by guest/public users. This policy states that members of the public who require use of a Library computer may request temporary access from any Library Circulation Desk, provided the below provisions are met.

Applicable to: community members

Related agreements


Related policy
OC Library Conduct
OC Library Confidentiality & Privacy
����SM E.5.1 Use of Information Technology Resources

Policy statement

Computers in the Library Information Commons are primarily intended to provide ����SM students with access to the Library and other information resources, and to provide access to productivity software and other programs that help students meet the objectives of their studies. Priority use of all Library computers is reserved for ����SM students and employees.

For Library users who are not ����SM students or employees, the Library may provide guest access to computers, provided that access does not interfere with students’ ability to use the computers. Library staff may assist guest users with computer use as time and resources permit. Library staff may ask guest users to limit their time on Library computers and/or to return at a less busy time.  

In their use of Library computers, guest users are bound by the College’s Use of Technology Resources Policy, the Library Conduct Policy and other relevant College and Library policies.

����SM requires all users of its computers and networks to be authenticated (i.e. “logged in”). All library staff have the discretion to determine whether to grant guest use of Library computers. 
 

_{Development responsibility: Circulation Working Group (CWG)
Approval responsibility: Library Management Committee
Version history: LMC approval April 3, 2013; updated September 23, 2015}

Date: Aug. 31, 2011

Purpose: To allow access to other collections with the primary purpose of promoting student success and supporting instruction, research, and professional development. This policy outlines the parameters of OC Library interlibrary loan services.

Applicable to: OC Library users, borrowing and lending libraries

Related agreements and legislation

Related policies
Borrowing

Related procedures
ILL Procedure - OC Library Users
ILL Procedure - Other Libraries
ILL Procedure - Library staff
Public Services: Borrowing

Policy statements

Borrowing
Subsidized Interlibrary loan services are available to all OC students, faculty and staff members who do not have any outstanding Library fees or fines. Interlibrary loan services are not available to community members.

Eligible OC Library users can make an interlibrary loan request for materials not available at OC Library.
OC Library will request, on behalf of an eligible Library user, returnable material and/or copies of material from another library.

OC Library retains the right to not make a request on behalf of a user.

• The lending library retains the right to refuse requests from OC Library.
• The lending library determines what items are available for interlibrary loan.
• The lending library sets the loan period of material. 
• The lending library determines if renewals are available.
• The lending library retains the right to recall borrowed material.
• The lending library retains the right to charge any fees for loss or damage of borrowed materials.

OC Library will notify users when interlibrary loan items are available for pickup, when they are due, and when they are overdue.

OC Library users are expected to pick up requested interlibrary loan items after receiving notification of their arrival.

OC Library users are responsible for the care of the borrowed material and return of the borrowed material to OC Library according to the due date.

OC Library users will be charged fines for overdue items, and their accounts subject to flags and blocks, according to the OC Library’s Borrowing Policy and Procedure.

Lending
OC Library will lend available materials and/or provide copies of available materials from its collection to other libraries according to the Canadian Copyright Act, Access Copyright agreement, licensing agreements, and interlibrary loan agreements.

OC Library retains the right to refuse a lending request.

OC Library determines the loan period of lent materials. Loan periods are reflected in the OC Library Loans, Fines & Fees schedule.

OC Library will consider renewals requests.

OC Library retains the right to charge borrowing libraries not covered by an interlibrary loan agreement a fee for interlibrary loan services.

OC Library retains the right to recall lent material.

OC Library retains the right to charge borrowing libraries fees for loss or damage of lent materials, according to the OC Library Borrowing Policy and Procedure.

Development responsibility: OC Public Service Librarians
Approval responsibility: Library Management Committee
Version history: Draft Aug. 26, 2011; LMC approval Aug. 31, 2011

_{Date: April 11, 2018}

Purpose: To provide guidelines for the use of the Local Interest Collection, located in the Kelowna Campus Library (L200).

Applicable to: ����SM students, staff, and faculty, and community members.

Related Policies
����SM: Protection of Privacy
����SM E.5.5: Fair Dealing Policy
����SM E.5.3: Library Collections Policy
OC Library Donations & Gifts-in-Kind Policy
OC Library Conduct Policy

Related Procedures
Library: Local Interest Collection

Policy Statements

It is preferred that users make an appointment by email to access the Local Interest Collection. Walk-in users are welcome, but they may be turned away if a conflicting appointment has already been made or for other reasons at the discretion of library staff.

For the first visit, users will sign-in at the Circulation Desk by completing the “Local Interest Collection Use Form”, and by filling in a the Patron Visit Chart on the back of the form on the first and subsequent visits. This information will be kept on the same records retention schedule as laptop agreements. Anonymous user information will be stored in a spreadsheet for usage statistics.

• Large bags and coats will be stored in a secure area to keep items safe and to ensure that items are not removed from the Collection.
• Items in the Local Interest Collection are non-circulating and are not to leave the room without permission of authorized library staff.
• No food or drink permitted in the Local Interest Collection room.
• No pens are to be used in the Local Interest Collection room. Pencils and scrap paper are provided, and users can bring their own pencils, laptop computers, and/or cell phones.
• Users may take photos of items, provided no flash is used and the photos comply with copyright and any other applicable laws. Users are not permitted to scan items from the collection. Upon request, library staff will scan items on a case-by-case basis.
• Users are welcome to browse the Local Interest Collection. Items removed from shelves should be left for staff to re-shelve.

_{Development responsibility: OC Library Management Committee
Approval responsibility: Library Management Committee
Version history: LMC approval April 4, 2018}