À¦°óSM

Library

About OC Library

Mission Statement

"The Library promotes student success through the development of critical thinking and independent research skills, and advances teaching and learning by supporting instruction and professional development."

The mission of library staff is to provide library services, information resources, and facilities of the highest quality for students and faculty/instructors in support of the educational mission of À¦°óSM. 

À¦°óSM Library serves four separate campuses with one collection, and daily deliveries among the library centres during academic terms. Access to the library collection is through the online catalogue and OCtopus. The catalogue and online resources can be accessed from any computer at home or on-campus. The Library's collection includes approximately 300,000 books, e-books, videos, government documents, journals, full-text e-journals, and other materials selected to support programs and courses at À¦°óSM. Through the Library website, users can find articles, statistics, and government documents.

Interlibrary loan services provide À¦°óSM students, faculty, and staff with access to materials not held by the Library. Library users have the ability to renew items over the phone or online, as well as place requests, and holds. Study space, Internet workstations, photocopiers, scanners, microfilm/fiche reader-printers, and equipment for viewing media are provided in each Campus Library. Experienced reference staff are available to help students and faculty as individuals or groups. Librarians provide information literacy instruction, and guidance on finding and accessing print and electronic information sources. Instruction in research skills is provided at all levels from introductory to advanced, across a wide range of program areas.

For distance education students registered in an À¦°óSM credit course, library service is available by email or phone. Material is mailed free of charge.

The mission of library staff is to provide library services, information resources, and facilities of the highest quality for students and faculty/instructors in support of the educational mission of À¦°óSM. Service priority is given to students and faculty. Members of the public are welcome to use the collections and facilities. Community borrower cards are available to members of the public.

À¦°óSM Library's Year-at-a-Glance presents an annual report that highlights some of the accomplishments and initiatives that have taken place over the last year. 

EDISJ at OC Library

Mission

À¦°óSM Library strives to acknowledge, address, and disrupt the ongoing and historical role it has played in upholding systems of oppression against IBPOC*, 2SLGBTQIA+**, and other equity-deserving groups. We value and strive to serve the diverse needs of library users and employees. We recognize that this change must occur on an individual, departmental, and institutional level.  

Vision

We strive to promote a welcoming, inclusive space for all À¦°óSM members to come for information, inspiration, and support.  

We aspire to reflect the needs of all members of our community through our interactions, services, resources, and spaces.

À¦°óSM Library commits to:  

Resources 

Working towards respectful representation of diverse perspectives and centering traditionally marginalized voices in our resources, while recognizing and respecting Indigenous protocols around culturally sensitive materials.   

Interactions 

Upholding the when interacting with library users and employees and providing cultural competency training opportunities for library employees. 

Services 

Providing lending, reference, web, instructional services, and programming that emphasize inclusion of traditionally and currently marginalized groups. 

Spaces 

Cultivating a space of belonging where all students, employees, and community members can work, gather, and learn.  

Assessment and Consultation 

Continuously consulting with those who use the library, as well as those who do not, in order to inform how the library can better respond to diverse and changing needs.  

Impact  

À¦°óSM Library will gauge the impact of its commitment to EDISJ by carrying out the  Library EDISJ Goals.  

*IBPOC = “Indigenous, Black, and People of Colour†() 

** 2SLGBTQIA+ =  “Two Spirit, Lesbian, Gay, Bisexual, Trans, Queer (or Questioning), Intersex, Asexual (or sometimes Ally). The placement of Two Spirit (2S) first is to recognize that Indigenous people are the first peoples of this land and their understanding of gender and sexuality precedes colonization. The ‘+’ is for all the new and growing ways we become aware of sexual orientations and gender diversity†(). 

Copyright at À¦°óSM

The use of copyrighted works by OC employees and students is governed mainly by The Copyright Act and Licenses. The Copyright Act Covers literary, dramatic, artistic, and musical works, sound recordings, performances, and communication signals. This includes works on the Internet. Many of the journal articles, e-books, and streaming videos from library databases that are used for teaching and learning are governed by licenses, rather than the Copyright Act. The institution has negotiated these licenses on behalf of students and employees, and each license has its own terms. Read more on . 

To learn copyright regulations that apply to you, visit the .

Library Hours

 

Kelowna Library circulation services may be unavailable from 9-10:00 pm Monday to Thursday and 12-1:30 pm on weekends.

Connect with a Librarian

Librarians at À¦°óSM run an active instructional program committed to providing information literacy skills in support of developing information literate and lifelong learners. Librarians are available for in-class research instruction and for one-on-one appointments with students and staff. Services include campus library tours, general orientations , and in-depth research instruction for students.

Locate your course or program subject area from the menu below and then find your corresponding subject librarian to contact directly. 

Subject Librarians by Department

Adult Special Education (ASE)

Adult Upgrading (AU)

Aircraft Maintenance Engineer & Commercial Aviation

Animation

Anthropology

Biology

Business Administration

Certified Dental Assistant

Chemistry

Communications

Computer Science & ICT

Continuing Studies

Criminology (Criminal & Social Justice)

Culinary Arts

Early Childhood Education

Economics

Engineering Technologies

English

English Language

Gender, Sexuality, & Women's Studies

Geography & Earth and Environmental Science (EESC)

Health Care Assistant

History

Human Service Work

Indigenous Studies

Kinesiology

Mathematics, Statistics, & Data Science

Modern Languages

Office Administration

Pharmacy Technician

Philosophy

Physics & Astronomy

Political Science

Practical Nursing

Psychology

Social Work

Sociology

Sustainable Building Technology

Therapist Assistant

Trades

Water Engineering Technology (WET)

Wine & Viticulture

Reference Services by Appointment

Research and citation help from a librarian.

Live Reference Services

Chat with a librarian through AskAway for immediate assistance.
Regular hours: Mon-Thu 9am-9pm, Fri 9am-5pm, Sat 11am-5pm,
Sun 10am-9pm (PT).​​​​ 

À¦°óSM Librarians

Roen Janyk

Interim Director of Library Services
Campus: Kelowna
Library - Roen Janyk

Credentials:
MLIS

Gilbert Bede

Assessment & Data Services Librarian
Campus: Kelowna
Library - Gilbert Bede

Gilbert's subject/liaison areas are:

  • Adult Upgrading (AU)
  • Geography & Earth and Environmental Science
  • Mathematics, Statistics, & Data Science
  • Practical Nursing
  • Therapist Assistant
  • Water Engineering Technology (WET)

Credentials:
MLIS

Trystan Carter

Campus Librarian, Vernon
Campus: Vernon

Trystan's liaison/subject areas:

  • Anthropology
  • Human Service Work
  • Indigenous Studies
  • Social Work

Eva Gavaris

Campus Librarian, Penticton
Campus: Penticton
Eva Gavaris

Eva's liaison/subject areas:

  • Criminology & Social Justice
  • Kinesiology
  • Sociology
  • Sustainable Building Technology
  • Wine & Viticulture

 

Credentials:
MLIS

Greg Hutton

Digital Systems & Services Librarian
Campus: Kelowna
Greg Hutton

Greg's liaison/subject areas:

  • Adult Special Education
  • Certified Dental Assistant
  • Computer Science & ICT
  • Continuing Studies
  • Early Childhood Education
  • Engineering Technologies
  • Pharmacy Technician
  • Philosophy

Greg is the current department chair. 

Credentials:
MLIS

Kisun Kim

Business Liaison & Copyright Librarian
Campus: Kelowna

Kisun's liaison and subject areas:

  • Business
  • Business Administration
  • Culinary Arts
  • Economics
  • Office Administration
  • Political Science

Credentials:
MLIS

Taryn Schmid

Campus Librarian, Salmon Arm
Campus: Salmon Arm

Taryn's liaison/subject areas:

  • Biology
  • Chemistry
  • Gender, Sexuality, & Women's Studies
  • Health Care Assistant
  • Physics & Astronomy
  • Psychology

Credentials:
MLIS

Jillian Sinotte

Learning Services Librarian
Campus: Kelowna

Jillian's liaison and subject areas:

  • Communications
  • English Language
  • History
  • Modern Languages

Credentials:
MLIS

Lindsay Willson

Collections & Metadata Librarian
Campus: Kelowna
Library - Lindsay Willson

Lindsay's liaison/subject areas:

  • Aircraft Maintenance Engineer & Commercial Aviation
  • Animation
  • English
  • Trades

Credentials:
MLIS

All Library Staff

Library staff are available to help on all campus libraries in Kelowna, Penticton, Salmon Arm, and Vernon.

Name
Contact
Lisa Allen
Library Assistant, Kelowna Campus
lallen@okanagan.bc.ca
P: 250-762-5445 x4507
Nicole Arbuckle
Library Technician, Digital Systems & Services
narbuckle@okanagan.bc.ca
P: 250-762-5445 x4309
Wendy Argatoff
Campus Library Coordinator, Kelowna Campus
wargatoff@okanagan.bc.ca
P: 250-762-5445 x4304
Gilbert Bede, MLIS
Assessment & Data Services Librarian, Kelowna
gbede@okanagan.bc.ca
P: 250-762-5445 x4761
Cara Blake
Library Assistant, Circulation & Processing
cblake@okanagan.bc.ca
P: 250-762-5445 x4247/5452
Clarissa Booth
Campus Library Coordinator, Salmon Arm Campus
cbooth@okanagan.bc.ca
P: 250-762-5445 x8851
Wanda Bruvold
Campus Library Coordinator, Kelowna Campus
wbruvold@okanagan.bc.ca
P: 250-762-5445 x4304
Trystan Carter, MLIS
Campus Librarian, Vernon Campus
tcarter@okanagan.bc.ca
P: 250-503-2654 x6326
Paula Casorso
Library Assistant, Penticton Campus
pcasorso@okanagan.bc.ca
P: 250-492-4305 x3228
Surandar Dasanjh
Library Assistant, Penticton Campus
sdasanjh@okanagan.bc.ca
P: 250-492-4305 x3228
Stacey Davidson
Campus Library Coordinator, Vernon Campus
sdavidson@okanagan.bc.ca
P: 250-545-7291 x2268
Shayla Diekert
Library Assistant, Salmon Arm Campus
sdiekert@okanagan.bc.ca
P: 250-832-2126 x8851
Greg Dudley
Library Assistant, Penticton Campus
gdudley@okanagan.bc.ca
P: 250-492-4305 x3228
Eva Gavaris, MLIS
Campus Librarian, Penticton
egavaris@okanagan.bc.ca
P: 250-492-4305 x3224
Greg Hutton, MLIS
Digital Systems & Services Librarian, Kelowna
Department Chair
ghutton@okanagan.bc.ca
P: 250-762-5445 x4490
Ivan Idzan
Library Assistant, Salmon Arm Campus
iidzan@okanagan.bc.ca
P: 250-804-8851
Roën Janyk, MLIS
Interim Director of Library Services, Kelowna
rjanyk@okanagan.bc.ca
P: 250-762-5445 x4660
Kisun Kim, MLIS
Business Liaison & Copyright Librarian, Kelowna
kkim@okanagan.bc.ca
P: 250-762-5445 x4298
Jennifer Matthews
Library Assistant, Kelowna Campus
jmatthews@okanagan.bc.ca
P: 250-762-5445 x4750
Doug Mehus
Library Technician, Acquisitions 
dmehus@okanagan.bc.ca
P: 250-762-5445 x4299
Vacant
Indigenous Initiatives & Services Librarian
 
Kimberley Nohr
Library Technician, Metadata 
knohr@okanagan.bc.ca
P: 250-762-5445 x4571
Deanna Polson
Library Assistant, Vernon Campus
dpolson@okanagan.bc.ca
P: 250-762-5445 x2304
Cindy Rhyason
Library Assistant, Vernon Campus
crhyason@okanagan.bc.ca
P: 250-832-2126 x2305
Leslie Russell
Executive Assistant
lrussell@okanagan.bc.ca
P: 250-762-5445 x4664
Taryn Schmid, MLIS
Campus Librarian, Salmon Arm
tschmid@okanagan.bc.ca
P: 250-832-2126 x8253
Joanne Shum
Library Assistant, Kelowna Campus
jshum@okanagan.bc.ca
P: 250-762-5445 x4661
Jillian Sinotte, MLIS
Learning Services Librarian, Kelowna
jsinotte@okanagan.bc.ca
P: 250-492-4305 x4257
Claudia Valencia
Library Technician, Reference & ILL
cvalencia@okanagan.bc.ca
P: 250-762-5445 x4293
Catie Whibley
Campus Library Coordinator, Penticton Campus
cwatson@okanagan.bc.ca
P: 250-762-5445 x8851
Lindsay Willson, MLIS
Collections & Metadata Librarian, Kelowna
lwillson@okanagan.bc.ca
P: 250-762-5445 x4624

 

Contact Kelowna Library

1000 KLO Road
Kelowna, BC
Canada V1Y 4X8

P: 250-862-5452  (Circulation & Renewals)
P: 250-762-5445 (Switchboard)

Contact Penticton Library


Penticton, BC Canada
V2A 8E1

P: 250-490-3951 (Circulation, Renewals & Reference/Information Desk)
P: 250-492-4305 (Switchboard)

Contact Salmon Arm Library

 (TCH)
Salmon Arm, BC Canada
V1E 2S4

P: 250-804-8851 (Circulation & Renewals)
P: 250-832-2126  (Switchboard)

Contact Vernon Campus Library


Vernon, BC Canada
V1B 2N5

P: 250-503-2654 (Circulation & Renewals) 
P: 250-503-2654 (Reference & Information Desk)
P: 250-545-7291 (Switchboard)

Library Policies

Date: Dec. 16, 2015

Purpose: To support an environment that respects and protects the privacy and personal information of OC Library users and all OC students, faculty, and staff members.

Applicable to: OC Library users, OC Library staff

Related agreements and legislation

Related policies
Interlibrary Loan Records Management
À¦°óSM E.2.3 Protection of Privacy
À¦°óSM E.5.1 Use of Information Technology Resources

Related procedures
Public Services: Confidentiality and Privacy

Statement on User Privacy

OC Library values the protection of Library users’ privacy and recognizes the importance of appropriately managing the personal information of students, employees and members of the public.

OC Library users’ personal information will be collected, retained, used, and disposed of according to applicable legislation and College policy.

Development responsibility: Director of Library Services
Approval responsibility: Library Management Committee
Version history: LMC approval Dec. 16, 2015

Date: November 30, 2016

Purpose: To allow access to the À¦°óSM (OC) Library collection. This policy states the borrowing expectations of both the Library and users (students, faculty and staff, and community members) to ensure this collection access.

Applicable to: students, faculty and staff, and community members.

Related agreements

Related policy
OC Library Interlibrary loan
OC Library Conduct
OC Library Confidentiality & Privacy
À¦°óSM E.5.1 Use of Information Technology Resources
À¦°óSM D.2.1 Student Non-Academic Conduct

Related procedure
Loan Periods, Fines & Fees
Borrowing

Policy statement

OC Library borrowing privileges are available to all current À¦°óSM students, faculty/staff, as well as community members. Borrower type definitions are available under the borrower types section of the website. 

Borrowing privileges and loan periods vary according to the type of borrower. Loan periods are available under borrowing on the library website

Under special circumstances the Director of Library Services may grant borrowing privileges and Library membership to individuals and/or groups who do not otherwise meet the criteria for Library service.

Borrowers agree to familiarize themselves with and abide by these rules.

Borrowers are responsible for the care of borrowed material and return of the borrowed material to OC Library according to the due date.

  • OC Library retains the right to recall borrowed material.
  • OC Library retains the right to apply rental fees for specified material types.
  • OC Library retains the right to charge any fees for loss or damage of borrowed materials.
  • OC Library retains the right to deny borrowing privileges for outstanding fines or fees or failure to comply with either OC policies or the law.  
  • OC Library retains the right to forward delinquent accounts to a collections agency through the Financial Services Department. 

Borrowers will be charged fines for overdue items, according to the À¦°óSM Library’s Loan Periods, Fines & Fees

Borrowers have the right to appeal OC Library decisions.

Development responsibility: Public Services librarians
Approval responsibility: Library Management Committee
LMC approval November 30, 2016

Date: December 4, 2015

Purpose: To support an environment that is respectful of all OC Library users and staff members, the Library collection, and Library space. This policy outlines the expected and appropriate conduct of OC Library users.

Applicable to: OC Library users, OC Library employees

Related policies
À¦°óSM D.2.1 Student Non-Academic Conduct
À¦°óSM E.2.1 Discrimination, Bullying and Harassment Policy
À¦°óSM E.2.2 Violent and Threatening Behaviour
À¦°óSM E.2.5 Code of Ethical Practices Policy (for Employees)
À¦°óSM E.5.1 Use of Information Technology Resources
OC Library Borrowing Policy
OC Library Food and Drink Policy

Related procedures
Public Services: Conduct
Public Services: Unattended personal belongings
Public Services: Unattended workstations
Public Services: Library study rooms

Policy statement

OC Library users are expected to comply with all appropriate OC policies.

OC Library users are expected to comply with all appropriate legislation and licensing agreements
Appropriate and expected behaviour of OC Library users includes:

  • respecting and using the Library's physical and electronic collections responsibly
  • respecting and using the Library's physical space, equipment, and furniture responsibly
  • respecting and showing consideration to other OC Library users and OC Library employees
  • using only authorized areas of the Library according to the rules and procedures established by OC Library not leaving personal belongings unattended
  • not leaving logged-in workstations unattended
  • recognizing that OC Library is not responsible for the security or care of Library users’ personal belongings

OC Library users who do not comply with this policy or others may be asked to leave the Library and/or may face action, fees, fines, or other disciplinary action as laid out by legislation or any OC Library or À¦°óSM policy.

Development responsibility: Public Services Librarians
Approval responsibility: Library Management Committee
Version history: Draft Aug. 27, 2014, LMC approval Aug. 27, 2014

À¦°óSM Library has a food and drink policy to ensure a comfortable and welcoming environment for all library users while protecting library material and equipment.  The policy applies in all OC Campus Libraries.

Snack food and drinks in covered containers may be consumed in study carrels, study rooms, 3rd floor (Kelowna), and in Penticton, Salmon Arm and Vernon soft seating areas. Food and drink are not allowed near computer workstations, other Library equipment or in the Special Collections room (Kelowna).   

Permitted
  • Drinks that are in spill-proof containers or have secured lids 
  • Sandwiches and snack foods that do not disturb others
Restricted
  • Open drink containers
  • Foods that may disturb others (hot, messy, strong-smelling or noisy foods, or foods known to cause severe allergic reactions)

Please dispose of waste in the recycling and waste containers provided.

Library staff members reserve the right to determine which food and drink items are acceptable within the Library.

PLEASE NOTE: Library staff will respond to complaints from other Library users regarding disruptive food consumption. 

Date: June 24, 2015

Purpose: To provide guidelines surrounding the use of À¦°óSM's Information Commons and Library computers by guest/public users. This policy states that members of the public who require use of a Library computer may request temporary access from any Library Circulation Desk, provided the below provisions are met.

Applicable to: community members

Related agreements


Related policy
OC Library Conduct
OC Library Confidentiality & Privacy
À¦°óSM E.5.1 Use of Information Technology Resources

Policy statement

Computers in the Library Information Commons are primarily intended to provide À¦°óSM students with access to the Library and other information resources, and to provide access to productivity software and other programs that help students meet the objectives of their studies. Priority use of all Library computers is reserved for À¦°óSM students and employees.

For Library users who are not À¦°óSM students or employees, the Library may provide guest access to computers, provided that access does not interfere with students’ ability to use the computers. Library staff may assist guest users with computer use as time and resources permit. Library staff may ask guest users to limit their time on Library computers and/or to return at a less busy time.  

In their use of Library computers, guest users are bound by the College’s Use of Technology Resources Policy, the Library Conduct Policy and other relevant College and Library policies.

À¦°óSM requires all users of its computers and networks to be authenticated (i.e. “logged inâ€). All library staff have the discretion to determine whether to grant guest use of Library computers. 
 

Development responsibility: Circulation Working Group (CWG)
Approval responsibility: Library Management Committee
Version history: LMC approval April 3, 2013; updated September 23, 2015

Date: Aug. 31, 2011

Purpose: To allow access to other collections with the primary purpose of promoting student success and supporting instruction, research, and professional development. This policy outlines the parameters of OC Library interlibrary loan services.

Applicable to: OC Library users, borrowing and lending libraries

Related agreements and legislation


Related policies
Borrowing

Related procedures
ILL Procedure - OC Library Users
ILL Procedure - Other Libraries
ILL Procedure - Library staff
Public Services: Borrowing

Policy statements

Borrowing
Subsidized Interlibrary loan services are available to all OC students, faculty and staff members who do not have any outstanding Library fees or fines. Interlibrary loan services are not available to community members.

Eligible OC Library users can make an interlibrary loan request for materials not available at OC Library.
OC Library will request, on behalf of an eligible Library user, returnable material and/or copies of material from another library.

OC Library retains the right to not make a request on behalf of a user.

  • The lending library retains the right to refuse requests from OC Library.
  • The lending library determines what items are available for interlibrary loan.
  • The lending library sets the loan period of material. 
  • The lending library determines if renewals are available.
  • The lending library retains the right to recall borrowed material.
  • The lending library retains the right to charge any fees for loss or damage of borrowed materials.

OC Library will notify users when interlibrary loan items are available for pickup, when they are due, and when they are overdue.

OC Library users are expected to pick up requested interlibrary loan items after receiving notification of their arrival.

OC Library users are responsible for the care of the borrowed material and return of the borrowed material to OC Library according to the due date.

OC Library users will be charged fines for overdue items, and their accounts subject to flags and blocks, according to the OC Library’s Borrowing Policy and Procedure.

Lending
OC Library will lend available materials and/or provide copies of available materials from its collection to other libraries according to the Canadian Copyright Act, Access Copyright agreement, licensing agreements, and interlibrary loan agreements.

OC Library retains the right to refuse a lending request.

OC Library determines the loan period of lent materials. Loan periods are reflected in the OC Library Loans, Fines & Fees schedule.

OC Library will consider renewals requests.

OC Library retains the right to charge borrowing libraries not covered by an interlibrary loan agreement a fee for interlibrary loan services.

OC Library retains the right to recall lent material.

OC Library retains the right to charge borrowing libraries fees for loss or damage of lent materials, according to the OC Library Borrowing Policy and Procedure.

Development responsibility: OC Public Service Librarians
Approval responsibility: Library Management Committee
Version history: Draft Aug. 26, 2011; LMC approval Aug. 31, 2011

Date: April 11, 2018

Purpose: To provide guidelines for the use of the Local Interest Collection, located in the Kelowna Campus Library (L200).

Applicable to: À¦°óSM students, staff, and faculty, and community members.

Related Policies
À¦°óSM: Protection of Privacy
À¦°óSM E.5.5: Fair Dealing Policy
À¦°óSM E.5.3: Library Collections Policy
OC Library Donations & Gifts-in-Kind Policy
OC Library Conduct Policy

Related Procedures
Library: Local Interest Collection

Policy Statements

It is preferred that users make an appointment by email to access the Local Interest Collection. Walk-in users are welcome, but they may be turned away if a conflicting appointment has already been made or for other reasons at the discretion of library staff.

For the first visit, users will sign-in at the Circulation Desk by completing the “Local Interest Collection Use Formâ€, and by filling in a the Patron Visit Chart on the back of the form on the first and subsequent visits. This information will be kept on the same records retention schedule as laptop agreements. Anonymous user information will be stored in a spreadsheet for usage statistics.

  • Large bags and coats will be stored in a secure area to keep items safe and to ensure that items are not removed from the Collection.
  • Items in the Local Interest Collection are non-circulating and are not to leave the room without permission of authorized library staff.
  • No food or drink permitted in the Local Interest Collection room.
  • No pens are to be used in the Local Interest Collection room. Pencils and scrap paper are provided, and users can bring their own pencils, laptop computers, and/or cell phones.
  • Users may take photos of items, provided no flash is used and the photos comply with copyright and any other applicable laws. Users are not permitted to scan items from the collection. Upon request, library staff will scan items on a case-by-case basis.
  • Users are welcome to browse the Local Interest Collection. Items removed from shelves should be left for staff to re-shelve.

 

Development responsibility: OC Library Management Committee
Approval responsibility: Library Management Committee
Version history: LMC approval April 4, 2018

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